Why Attend?

Councils across the UK are revisiting their channel switch and print strategies, looking for solutions that will further reduce the cost of service delivery.

Today we'll feature presentations from some of our high performing customers demonstrating the different ways in which they've exploited Gandlake Online and Print to deliver significant savings, both through quick-win line of business solutions and corporate channel shift.

We will explain exactly what they've done, how they did it, and what they saved - providing you with practical guidance and ideas from fellow councils with first hand experience and proven results.

Additionally, we'll bring you right up-to-date with our own products and services and what you can expect from us in 2012.

Highlights and Speakers

  • Channel Shift Savings at Croydon Council
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    Mark Fowler

    Head of Revenues, Benefits and Exchequer Services, Croydon Council
  • Harrow Council - the corporate approach
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    Carol Cutler

    Director of Customer Services and Business Transformation, Harrow Council
  • Improved Customer Service and Cost Reduction
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    Jerry Faulkner

    Senior Manager, Revenues & Benefits, Cheshire West and Chester Council
  • Gandlake Product Update and Road Map
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    Bill Sproul

    CTO, Gandlake

Facts and Figures

Channel shift savings of £300k per annum

62% of all contact through the web

Lower print and postage costs

Links