With the Gandlake Citizen’s Account solution we are able to encourage 24×7 self-service culture. This reduces the response times improving the customer experience.
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Identity Management
Gandlake Identity (ID) Management is designed to meet the high demands of human authentication for all online services
Your customers need to be able to view and access multiple services through one web site with a single authentication process. Gandlake helps organisations implement a Site-Wide Authentication and ID Management system which will support your entire back-office environment and provide secure access to all your online services (including support for Government Gateway identities).
We can provide easy access to bills, rates, rents, benefits, sundry debtors and sundry creditors.
The benefits of using Gandlake’s ID Management solution:
- One log-in for all online services
- Self service for forgotten passwords and user profiles
- Multiple security levels
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