Citizen’s Account is already at use at nearly 20 Local Authorities throughout the UK and we were very impressed with the successful roll-out at these sites. This gave us the confidence to deploy a tried and tested solution rather than one still in its infancy.
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Document Creation & Distribution
“Production Class output management taking you beyond print”
With Gandlake’s Document Creation and Distribution software, LaserServe can radically transform your existing print operation into an intelligent communications hub. It gives you the ability to extend and enhance your current print capabilities to exploit the electronic distribution channels (email, secure presentment to Web, indexed PDF storage, on demand customer service access etc.) required and expected by your customers.
LaserServe allows you to take data held in any of your disparate back office systems and channel it to a number of output options that best suit you and your customer’s requirements
LaserServe Features:
1. Data Management
LaserServe removes the silo approach to accessing your back office information and accepts data regardless of where it is held in your organisation
2. Document Composition
LaserServe allows you to create, modify, customise and personalise your documents removing the need for pre printed stationery and separating design management from production.
3. Print Management
LaserServe massively improves your productivity with powerful job management facilities, queue control and intelligent advance scheduling.
4. Multi-channel Output
LaserServe compliments your printed communication by making the most of electronic channels. As well as email and SMS, LaserServe allows you to present information securely to the web for your citizens and customer services teams alike to view.
5. Document Archive
Whatever output channels you choose, LaserServe can automatically securely store and index the same information for easy, subsequent on-line retrieval. This allows you to meet customer service needs quickly and easily.
LaserServe Benefits:
1. Document Creation and Print Management
LaserServe consistently delivers cost savings through improved production efficiency and easy migration away from expensive legacy systems.
2. Multi-channel output
LaserServe allows you to quickly exploit electronic channels that are more cost-effective. Your whole business will benefit from the increased flexibility, availability and convenience of enabling electronic presentment.
3. Electronic Document Management
LaserServe‘s Document Archive Manager provides additional efficiency savings through quick, secure access to printed documents, including: selective reprint, electronic distribution and Customer Services access.
4. Middleware integration
LaserServe is very attractive to organisations wanting a no/low internal resource solution to integrating their back office systems.
5. An Integrated Solution
LaserServe is a single, integrated package. The functions of printer management, document creation, multi-channel outputs etc are native to LaserServe. There are no additional modules required to perform these core functions.
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