Document Creation and Distribution
LaserServe is one of the UK’s leading document creation and distribution tools for the public sector. It’s powerful management capabilities allow you to easily create attractive and effective documents and then utilise a mix of output mechanisms including, print, web, email and SMS.
LaserServe currently provides substantial savings for a wide range of councils including the City of Edinburgh Council, Preston City Council, Cheshire West and Chester Council and Northampton Council.
Top 5 Features
- Completely Open Approach
- LaserServe accepts the widest range of data from any back office application and works with any brand of hardware. This means it can be easily integrated with any type of IT environment.
- Document Composition
- The easy to use document creation tool allows you to create, modify, customise and personalise your documents without the need for expensive training.
- Print Management
- The sophisticated control facility enables excellent queue management, file merge, file splitting, and intelligent advance scheduling.
- Multi-channel Output
- Once complete documents can be sent to any output mechanism including email, over the web, as SMS or traditional print.
- Document Archive
- Copies of your documents can be seamlessly sent to archive storage for quick and simple access at a later date.
Top 5 Business Benefits
- Saves Money
- Reduces print, paper and postage costs and removes the requirement for expensive pre printed stationery.
- Reduced Call Centre Traffic
- Documents can be designed to be more easily understood and related content can be combined in to one envelope e.g. Council Tax Bills and Notification letters. This reduces the number of confused recipients, especially common at Year-End Billing.
- Improved Efficiency
- Any number of printers can be run at maximum capacity and design changes to documents can be made quickly in house.
- Enhanced Customer Service
- Provides your staff with easy access to customer information enabling faster and more efficient call handling.
- Improved Corporate Image
- Your organisations image is enhanced through improved customer facing documents and a better all round service.
Did you know?
Cheshire West and Chester Council and Sefton Metropolitan Borough Council are just two councils that have achieved 86% savings on their Benefit Notification letters by merging them with their Council Tax bills – all done through LaserServe.
