Products
Gandlake can help you display information securely on the web, reduce your printed correspondence and help your customers apply for services online through intelligent eForms. We can combine your costly multiple mailings in to one envelope, optimise your productivity by efficiently managing your printers and provide you with slick web channels to interact with your customers. We can even manage large scale print and mail operations.
Above all our excellent web channels and software solutions focus on saving you money, increasing your efficiency and enhancing the services you offer your customers.
Council-wide Solution
Interacting and transacting with your community costs money. Our suite of online services gives your citizens, landlords and partners direct and secure access to every department in your organisation without them having to contact you in person or over the phone.
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Revenues and Benefits
Move Council Tax and Benefit related transactions and queries on to the web and away from the telephone or personal visit. Our Revenues and Benefits solution takes a new approach to interacting with the people you serve, providing them with a better service and generating significant savings for your department.
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Citizen’s Account
Ideal for Local Authorities
A personal web portal to enable your citizen’s to answer their own queries online, review sensitive account information and keep their records up to date without having to directly contact your council.
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eForms
Ideal for Local Authorities
Convenient library of online forms aimed at making the application process much simpler and faster and vastly reducing the time and cost involved for the council to process each form.
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Landlord’s Account
Ideal for Local Authorities
A secure web channel for your Landlords to view daily updated tenant information including payment schedules and notification letters.
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Site Wide Authentication
Ideal for Local Authorities
Citizens can access all your council’s services through one personal user ID and password with this highly secure authentication model.
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Document Creation and Distribution
Ideal for any organisation
Effectively manage data and turn it in to meaningful documents before distributing it to an audience in any format – over the web, in an envelope, as an email attachment or even SMS.
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Housing Rents Online
Ideal for Housing Associations
Tenants can securely view their own personal details including electronically stored documents and up to date account information, enabling them to answer their own queries and reducing the likelihood of contacting you directly.
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ePensions
Ideal for pension funds
An online account allowing members to view their pension details, access related documents and update their personal information. It’s also an essential tool for call centre staff providing access to customer information to assist with support calls.
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High Volume Print and Mail Management
Ideal for Banking and Finance, Utilities and Central Government
A management tool for the efficient and secure deployment of high value document print and mail. Tracks data from initial input, through the printing and enveloping process and in to the post bag.
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Professional Services
Ideal for any organisation
Through extensive experience in the public and private sector our talented and committed team understand your business and know how to make the products and services you rely on work as hard as possible for you.
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