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COUNCIL TAX & BUSINESS RATES

Citizen’s Account enables Authorities to access, share and publish account information for Council Tax and Business Rates.

Citizen’s Account allows your citizens, employees and partners to:

  • Access daily updated Council Tax and NNDR accounts 24 × 7
  • View consolidated statements from their account history
  • Print their own bills and pay bills online
  • Access Banding Information and Payment Schedules

business case

  • By providing secure access to staged information your Citizens Account e-Presentment Platform is live and working even at times your back office isn’t.
  • By providing citizens with an enhanced service online, Authorities create a win:win situation where they benefit from cost savings as citizens naturally migrate away from traditionally high cost channels like phone, face to face, and print.
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