By installing Gandlake Citizen’s Account, citizens can now register, receive authentication and enrol for Council Tax and Business Rates balances, statements and demands online locally through Gandlake.
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About Gandlake
Gandlake is truly a talented, passionate, enthusiastic, and innovative company, especially when it comes to helping its clients. We ensure this by hand picking the most skilled IT staff with proven track records. They bring added benefits to Gandlake which in turn is passed on to the businesses and organisations we work with.
Gandlake’s knowledge is built through a combination of extensive experience in all major markets, along with targeted Focus Groups where we listen to our user base and prospective clients. Through this approach Gandlake is recognised as a market leader in the supply of e-Presentment, document storage, large scale print and mail operations and online Identity Management solutions.
Our clients invariably stay clients. Our average client works with us for over 8 years, with some having been with Gandlake for over 25 years. These customers regularly present at industry events and are happy to endorse our products and services. In the past two years our clients have presented at over 30 events throughout the UK.
Most of our business comes from customer recommendations.
We keep our promises and are committed to providing a first class, fast and efficient experience. From initial point of contact to the live service and beyond, for as long as you want to work with us.
We differentiate our products and services by consistently supporting the widest range of input and output options, complex and disparate data types, and mixed hardware environments. This gives our customers the most flexible, cost-effective and future-proof solutions available.
Gandlake regularly attends and contributes at key industry events especially the IRRV and Public Sector Forums.
Gandlake is the official sponsor of the IRRV and their Performance Awards for 2008. We also provide bursaries to enable Local Authority staff to study for their Scottish and National Vocational Qualification.
The IRRV and Gandlake jointly run a centre of excellence Focus Group where key Local Authority thought provokers get together at regular times throughout the year to debate technology related industry issues.



