About Us

Gandlake’s Unique Proposition
For nearly 40 years Gandlake has been helping organisations reduce their costs and enhance the service they give their customers.
We have a completely open approach to our solutions and ensure everything we produce works with any type of hardware or software. This means that a Gandlake solution can work with as many of your departments as you like, providing one seamless communication platform for your entire organisation. Adopting this approach moves away from the costly archaic method of working in silos and means you can start to recognise significant council-wide cost savings.
It also means that when your customers and partners interact with you across the web they do so through a single identity – one authentication process and one entry point to all information.
Gandlake’s expertise has been built through a combination of extensive experience in all major markets and targeted Focus Groups where we get valuable input from our user base and prospective clients. We believe in working in partnership with our customers and provide tailored solutions instead of a “one size fits all.” Thanks to this type of approach Gandlake is a market leader in the supply of Web Channels, e-Transaction Solutions, document storage, print and mail management and site wide authentication models.
Gandlake’s staff and customers regularly speak at key industry events and we are proud to actively support organisations such as the IRRV and CIPFA. This year Gandlake will again be the main sponsor of the IRRV Performance Awards and we continue to encourage excellence in Local Government through the “Gandlake Bursary” which enables Local Authority staff to study for their IRRV Scottish and National Vocational Qualification.
Some facts you may not have known about Gandlake:
- Established in 1971 with a staff of 2
- Strong IT heritage originally specialising in data storage security software and operating systems
- Designed and built award winning PCs
- Built Print Management software for VME
- Created data distribution software
- Produced software for large scale print and mail operations and was used by British Gas to run the first ever Automated Document Factory
- Experts in electronic bill presentment and now responsible for well over 1 million household’s information making Gandlake the UK’s largest local authority shared service
- Specialises in corporate-wide solutions


